Key Account Manager

Key Account Manager

Hansen Technologies is a leading global provider of customer care, billing software and data management systems. With deep expertise, the flexibility and power of HansenCX products deliver a leading customer experience in four major industry sectors: Energy (Utilities), Water, Pay-TV and Telecommunications. Founded in 1971, Hansen now employs over 1000 people and has 31 offices around the globe.

Strong customer focus is one of the values at Hansen, and we are now looking for a dedicated and reliable Key Account Manager to handle some of our key Norwegian accounts.

Our new Key Account Manager must have flair for working directly with customers, used to C-level relationship and a strong sense of diligence and responsibility.

We are hiring this position to any of our offices in Oslo, Trondheim, Hamar, Lillehammer, Førde, or Dale i Sunnfjord.

Key responsibilities:

• Ensure high customer satisfaction
• Proactively and professional manage the client relationship on all levels
• Present new products, features and services to the customer
• Contracts and amendments
• Manage contract obligations
• Work closely with our Delivery and Service Teams, Product Development and Finance department

Qualifications and personality traits:

• Experience with direct customer contract from e.g. account management or sales role
• Relevant educational background e.g. within software, engineering, business or finance
• Strong communication skills, and the ability to communicate at all levels across organizations
• Excellent listening, negotiation and presentations skills
• Pro-active, responsible and trustworthy
• The ability to work effectively as part of a team
• Fluent in Norwegian and English - both written and verbal

We offer:

• Professionally challenging jobs in a dynamic global industry
• Excellent career opportunities in a growing global company
• An informal international work environment
• Highly skilled colleagues to learn from both locally and globally

If you feel this is exciting, we would love to hear from you! Send your application and CV by clicking the Apply Button.

More information:

If you have any questions, please do not hesitate to contact Senior Vice President Accounts, Daniel Ohlin (daniel.ohlin[@]hansencx.com) or HR Business Partner, Martina Siemer (martina.siemer[@]hansencx.com).