ITOT Service Engineer & Project Manager – Combine Project Leadership with Hands-On System Expertise

Job Purpose

This hybrid role combines project management leadership
with hands-on system engineering expertise. The position ensures successful delivery of ITOT-related projects while maintaining operational excellence across IT and OT environments. The ideal candidate will manage project timelines, budgets, and stakeholder communication while being capable of performing technical tasks such as patching, configuration, and troubleshooting within the ITOT domain.

Key Responsibilities

Project Management:

• Lead ITOT projects from initiation to completion, ensuring scope, quality, and timelines are met.
• Develop project plans, budgets, procurement, manage resources, and report progress to stakeholders.
• Coordinate with vendors, ship management teams, and internal ITOT teams for seamless execution.
• Drive continuous improvement by applying lessons learned and best practices across projects.

System Engineering:

• Perform patching cycles for critical systems, routers, firewalls, and switches, telephony and CCTV systems.
• Monitor and analyse system performance (availability, throughput, latency) and implement tuning measures.
• Troubleshoot network and OT issues; escalate to vendors when necessary.
• Configure and maintain wired and wireless infrastructure, including IP addressing and firewall rules.
• Ensure compliance with cybersecurity standards and maritime regulations.

Documentation & Compliance

• Maintain accurate network and OT documentation, including master plans and configuration records.
• Support audits and enforce adherence to IT security policies and legal requirements.

Qualifications

• Bachelor’s degree in IT, Networking, or related field (or equivalent experience).
• IT Certifications such as CCNA, CCNP, or Fortinet equivalents is a plus.
• Proven experience in both Linux and Windows systems management (patching, configuration, troubleshooting).
• 3+ years of project management experience, preferably in IT/OT or maritime environments.
• Familiarity with automation tools (e.g., Ansible) and both Linux and Windows OS.
• Strong understanding of maritime operational technology is a plus.

Attributes

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and under pressure.
• Flexible, collaborative, and proactive mindset.
• Fluent in Norwegian and English.

Additional Information

• Occasional travel to ships and offices will be required
• Participation in on-call rotation for critical incidents
• Depending on locations – flexible working hours may apply

If you feel this role is something for you, we would love to hear from you – please apply today!

We offer

• Join the world’s leading pioneer in sustainable adventure travel, be part of a company setting new standards for responsible cruising.
  
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  An inspiring and supportive work environment within a trusted Norwegian brand.
  
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  A real opportunity to shape the future of greener cruising and contribute to meaningful change in the travel industry.
  
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  Competitive salary and employment terms.
  
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  A unique and inclusive workplace with dedicated and passionate colleagues.
  
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  Exclusive staff rates on our unforgettable voyages to some of the most breathtaking and remote destinations on Earth.

Hurtigruten is one of the world’s great journeys, sailing and caring for the Norwegian coast since 1893. We are proud to be a national icon for generations of Norwegians and to have a special place in the hearts of our guests from around the world.

Our Original voyages connect 34 coastal communities. It is the classic way to travel the Norwegian coast as a local and has rightly become known as ‘The World’s Most Beautiful Voyage’.

To mark our 130-year anniversary, we launched an exclusive range of Signature cruises. These premium sailings showcase our favourite places of Norway’s coast with several hours spent in each port.