Are you our new Director Flight support?

"Our people are the heart of Norwegian.
We embrace a culture of diversity, equality and inclusion.
Embracing this culture is critical to our business success and makes us stronger together.
Our people have different knowledge, experiences, and backgrounds,
but all share a passion for our vision; to become the most loved and trusted airline in Europe".

Are you our new Director Flight support?

Support Flight Operations in saving fuel by defining KPIs, conducting data-driven analyses, and supporting innovative initiatives to improve operational efficiency."

The Director Flight Support is responsible for leading and managing the Flight Support Department, ensuring safe, in compliance, and efficient support to Norwegian flight operations.

This includes oversight of Aircraft Performance, EFB, Navigation, Flight Operations Engineering, and Aircraft Library functions. This role requires strong leadership, strategic planning, and cross-functional collaboration to drive operational excellence and innovation.

What is it like to work at Norwegian:

Norwegian has a vision to be the most loved and trusted airline in Europe. To help us get there we need a diverse and vast workforce. Together we have a Shared purpose in bringing our vision to life.

Whatever your role, you can make Engaging connections at Norwegian every day. We care for, encourage, and cheer each other on.

People with different ideas, ways of doing things and different backgrounds are always welcome.

- Fasten your seatbelt for an exciting journey!

In this role you will be responsible for:

• Provide strategic and operational leadership to the Flight Support Department.
• Manage departmental activities, including budgeting, resource allocation, and contractual matters.
• Ensure optimal use of departmental resources in a safe, effective, and compliant manner.
• Lead and develop teams across Performance, EFB, Navigation, Flight Ops Engineering, and Aircraft Library.
• Oversee the quality and accuracy of reports to the Authorities including, but not limited to, ETS, RefuelEU and Traffic reports.
• Represent the AOC in meetings with aviation authorities, airport operators, and external stakeholders.
• Responsible for having maintained and updated department manuals and documentation in accordance with regulatory and operational requirements.
• Participate and/or allocate resources for risk assessments, safety investigations and quality audits.
• Participate in and lead special projects as assigned by NPFO.
• Drive digitalization, process optimization, and harmonization across the Flight Support domain.
• Develop and update department KPIs that support Flight Operations and Company strategy
• Foster a culture of continuous improvement, innovation, and high performance.
• Build and maintain strong relationships with internal and external stakeholders, including EASA, national authorities, OEMs, and service providers.

You are our ideal candidate if:

• Holder of a master's degree (or equivalent), preferably with a specialization in aviation or engineering.
• Minimum 5 years of experience in airline operations or flight support roles.
• Proven leadership and team management experience, including remote and cross-functional teams.
• Strong knowledge of civil aviation regulations and standards (EASA, FAA, ICAO).
• Demonstrated ability to manage budgets, contracts, and strategic initiatives.
• Experience in process improvement, digital transformation, and operational efficiency.
• Excellent communication skills in English, both written and verbal.

We can offer:

There are lots of benefits that go beyond a competitive salary once you join us as a colleague. We aim to reward, support and develop our people in their chosen career.

• Travel in Europe and beyond with massively discounted employee priced tickets with Norwegian and our partner airlines
• We have good pension schemes
• Get comprehensive medical and travel insurance
• You will have the flexibility to combine working from our office and from home
• We offer a competitive salary
• Possibility to participate in activities run by Norwegian SportsClub
• Opportunity to join our share saving plan

Could this be the start of an amazing journey?
If you love the thought of working with us, click the Apply Now button to complete your application. You will need to upload a recent copy of your CV.

Please note: We can only accept applications that have been submitted through our recruitment system. We will accept your CV in either English or a Scandinavian language.

Interested? Let's talk!

If you have any questions, feel free to reach out to:

Per Gunnar Lyckander

Title: Senior Vice Precident Flight Operations

Email:per.gunnar.lyckander@norwegian.com

Application are considered on an ongoing basis.

"We care for each other, our customers and our environment as we navigate the skies together
- the Norwegian way"

Our Story

The Norwegian group is a leading Nordic aviation company, owning two leading airlines in the Nordics: Norwegian Air Shuttle and Widerøe's Flyveselskap. Norwegian operates an extensive network connecting the Nordics with major European cities, while Widerøe primarily serves short-runway airports in rural Norway, providing vital regional connectivity.