Do you excel at providing good service and want to work in the maritime industry?

About the Positions

Due to continued increased activity and healthy business growth, we are looking to hire a Ship Agent / Logistics Coordinator in Ålesund, Norway.

We are open to consider both:

• Entry-level candidates who are interested in the industry but have no formal experience, and
• Experienced Ship Agents who are looking to take on new challenges in a company that values your competency

If applying for an entry level role, you will learn many aspects of the position while working side-by-side with a local experienced mentor to support operations from day one. These positions are open to anyone who is sensitive to internal and external customer needs and is excited by the idea of applying this passion in an international, diverse, and inclusive environment. Training will be provided to prepare you for a fully independent, operational position.

If applying for a Ship Agent or Senior Ship Agent level role, you will receive initial training in our systems and routines and have access to a network of internal experts in all relevant areas. Once you are ready, you will work locally and in cooperation with our other departments throughout Norway and the GAC Group. Within the first few months, we will work with you to identify your strengths and motivations and adapt your role to reflect this.

Most duties of this position requires physical presence; thus, we are unfortunately unable to open this opportunity to accommodate those that need or want to work remotely.

Daily Tasks

After adequate training, you will support operations and implementation of our company’s strategy while performing the following tasks:

• Documentation and clearance of ships upon arrival and departure
• Communication with all parties involved during ships’ port calls
• Coordination and arrangement of crew change and husbandry services
• Provision of logistics services
• Miscellaneous tasks such as cost control and invoicing

Other Job Details

• This position provides a unique opportunity to collaborate with a diverse team of colleagues in the maritime industry in a company that values what each individual brings to the table
• Upon hire, you will work with your leader and others to create a training plan aimed to help you reach your potential
• Most tasks can be completed during regular work hours; however, as we provide 24/7/365 service to customers, there will be periods of higher workload as well as work during irregular times, such as evenings, nights, weekends, and holidays
• Candidates with relevant and non-relevant experience who want to learn a new skill are also welcomed to apply

Desired Qualifications

• Genuine interest for shipping and knack for coordinating
• Genuine interest in solving problems for customers and colleagues
• Genuine interest to apply yourself and further develop your competencies
• Excellent written and verbal communication skills in Norwegian and English
• Experience with and comfortable in using data as a work tool
• Norwegian driver’s license kl B is a prerequisite

Key Competencies

• Exhibits motivation and takes initiative to achieve results
• Uses structure and organisation skills for greater efficiency
• Problem-solving approach to new challenges
• Passion for providing great service to customers and helping colleagues do the same

What We Offer

• An open, inclusive, trust-based, and flexible workplace culture
• Opportunities for personal and professional development
• To be a part of a globally recognised shipping and logistics company
• Equitable salary with automatic yearly increases and upon proven competency development
•  Comprehensive benefits and insurance, including health insurance
• The knowledge that you are working for an Eco-Lighthouse (Miljørfyrtårn) certified company that values sustainability in all that we do