Service Account Manager for Large & Key Account Sales team

Changing the future of payments takes strong personalities

Nets Merchant Services is a leading payment solutions provider in Northern Europe with a strong growth in Europe. Our services include payment terminals, card acquiring and e-commerce. Within LAKA Sales segment we are looking for a Service Account Manager to join our team, to be Single point of contact for a set of large customer accounts and have dedicated focus on delivering a great customer experience. Our colleague is on maternity leave and the opening is a temporary position, lasting until end of April 2022.

You contribute with skills, ambitions and that little personal twist that makes us succeed

It’s the full package that you bring to work every day that gets the job done. Your professional acumen and experience form most of your qualifications, but it’s your personality that makes the difference to succeed in this role. 

Your key responsibilities in this role will be: 

• Single point of contact for customers that are of high value or potential for Nets
• Function as the key contact escalation point for named customer regarding operational issues
• Function as the internal coordinator connected to customer portfolio
• Supporting role to the KAM in customer meetings
• Nordic role for Nordic customers
• Proactively drive operational improvements that will be beneficial for both customer/partner and Nets

We believe that your background and professional acumen forms most of your qualifications to succeed in this role. It is also important to us that you are passionate of what you are doing in your daily work and that you take the responsibility of driving things forward to develop both business and your-self.

Your professional qualifications and background should include:

• 360 customer perspective view
• Service-minded and customer focused
• Thrive in the role at ‘spider in the web’
• Possess excellent communication skills
• Be flexible and open to constant change
• Ability to co-operate across different business areas and at different levels 
• Ability to keep many balls in the air at the same time
• Native level of Norwegian language skills both verbally and in writing
• Strong English skills both verbally and in writing

We can offer:

• Competitive contract terms and benefits
• The opportunity to be part of a market leading company, with strong growth at payment industry
• Great colleagues and work environment with a high level of competence, teamwork and fun

Apply now to power your career

Apply with your CV latest 31st Jan 2021. Position will be filled as soon as right candidate is found. If you’re curious to learn more about the job, you’re welcome to contact Anita Frantzen +47 970 39 048.

You can meet more of our personalities by visiting our careers page: https://www.nets.eu/careers/employees/Pages/default.aspx 

We conduct background checks on relevant candidates through our partner Semac, www.semac.no .