Group Specialist
- Arbeidsgiver
- Radisson Blu Scandinavia Hotel, Oslo - Meeting & Events
- Stillingstittel
- Group Specialist
- Frist
- 26.03.2020
- Ansettelsesform
- Fast
Group Specialist
Success doesn’t just happen, it’s planned. Are you engaging and charming? Do you enjoy enabling and building international relationships?? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! Where our guests can relax and enjoy the experience!Our Meeting & Events Team are inspired to succeed, they are competitive and ambitious to achieve results. They are sophisticated hosts and proactively anticipate guests’ needs by being in the right place at the right time and delivering first class stunning events of all sizes. We strive to deliver a hospitality experience that goes above and beyond - creating memorable moments for our guests.
As an In-House Group Booking Specialist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested? Then why not say Yes I Can! as we are looking for passionate people just like you!
This is a temporary position until 31.08.2021 that will be replacing one of our consultants going on maternity leave.
Key Responsibilities of the Group Specialist:
- Supports the smooth running of the Meeting & Events department, where all aspects of the client and guest experience are delivered to the highest levels.
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in an efficient and professional manner.
- Prepare for group arrivals by securing all information and details provided by the client is accurate and properly communicated to Front Office and F&B operational departments.
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
- Booking of leisure, entertainment and business groups for 7 hotels in Oslo and Gardermoen (Airport).
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Requirements of the Group Specialist:
- Experience in Meeting & Events or In-house booking beneficial but not essential.
- Hands-on approach with a can-do work style.
- Commitment to delivering exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions by taking ownership for duties, tasks assigned and opportunities/leads.
- Personal integrity, with the ability to work in an environment that demands excellence.
- Experience of working with IT systems on various platforms. Knowledge of Micros Opera is beneficial.
- Strong communication skills in both English and at least one Scandinavian language.
The Group Specialist will be joining our M&E and Group booking department with office at Radisson Blu Scandinavia Hotel.
For questions or additional information about the position, please contact team leader Morten at morten.andreassen@radissonhotels.com or call 23 29 35 52.
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
Nøkkelord
Fast-Paced Experience, Fluent in English, Detail-oriented, Highly Structured, Flexible
Spørsmål om stillingen
- Kontaktperson
- Morten Andreassen
Følg firma
2034 følger dette firmaet
Holbergs gate, 0166 Oslo