ABAX is looking for a Finnish speaking Support Agent
- Stillingstittel
- ABAX is looking for a Finnish speaking Support Agent
- Frist
- 21.06.2019
- Ansettelsesform
- Fast
Customer Service is looking for a support agent.
You will primarily be working with our specialized fleet management system for heavy transport and it is important that you have background from the mechanical industry. You must be able to speak and write Finnish and one of the other market languages of ABAX.
Workplace is Larvik and start date is 01.07.2019.
Job Description
- Manage large amount of incoming calls, emails and web/chat, according to ABAX standards.
- Provide support and appropriate solutions to customer queries within technical, taxation, usage and general customer relations issues.
- Follow each customer query up until completion.
- Record customer interactions by entering and verifying information by using the right method and systems.
- Maintain the company’s database in systems applicable.
- Communicate with, assist, and build sustainable and good relations with other departments.
- Go the extra mile to engage and follow up customers.
Performance requirements
Able to solve complicated mechanical issues
- Excellent communication with customer, in accordance with ABAX methods.
- Incoming customer queries to be performed in accordance with standards and target figures.
Om arbeidsgiveren
ABAX is Europes fastest growing telematics company. We constantly strive to be at the forefront in providing smart solutions that make the workday more efficient - whether you're in your vehicle, at the office or out in the field. Our solutions include tracking for fleets, equipment and tools, digital mileage claim for vehicles and paperless project management tools.
We take pride in ABAX being a positive place to work. For people with the right attitude who want to become a little bit better every day, we create a place where personal development and fun combine to form a fulfilling and profitable workday. We know happy employees equal happy customers, and we do our outmost to facilitate employee satisfaction, both in and out of work.
We have 400 employees across offices in seven countries. Our Headquarters and Tech Centre are situated in Larvik, on the southeast coast of Norway.
Our values: profitable, first and enthusiastic, form the foundation of our daily work, every hour of every day.
So what are you waiting for?
Come join our adventure!
Read more at www.abax.co.uk or www.abax.no
- Sektor
- Privat
- Sted
- Hammergata 24, 3264 Larvik
- Bransje
- IT
- Stillingsfunksjon
- Brukerstøtte/support
Spørsmål om stillingen
- Kontaktperson
- Petter Skaug
- Stillingstittel
- Customer Service Director
- Telefon
- 94 87 93 03
Hammergata 24, 3264 Larvik