Key Account Manager required by one of Europe s leading providers of energy expertise!

Key Account Manager (Energy Management Solutions) required by one of Europe’s leading providers of energy expertise!

Location: Bergen or Oslo

Key duties and responsibilities will include:
• The full management of assigned accounts ranging from SME to some of the largest global businesses and energy consumers.
• Maintaining and building strong relationships with all clients through regular dialogue and review meetings
• Manage the retention and renewal of all service contracts
• Build new and diversified revenue streams through qualified sales opportunities and cross-selling other Kinect Energy services and products
• Manage client payment schedules to minimise bad debt
• Maintain an oversight of service delivery teams to ensure service levels meet contractual obligations and address service delivery issues in conjunction with the operational teams where appropriate
• Conduct procurement of supplier contracts on behalf of the customers
• Periodic status updates with clients reviewing the local and global market, the status of their supplier contracts and horizon and the development and value of the portfolio
• Continuous pro-active contact with customers on issues relating to the customer's energy business
• Administration of contract documents and maintaining records, systems and CRM with relevant customer information

PERSON SPECIFICATION (BACKGROUND AND SKILLS):

• Key Account Management experience which involves telephone and face to face client support is essential. This is likely to have been gained within the Norway or European Energy Management Services sector.
• Self-confident, independent way of working and having the ability to handle high workloads is important.
• Experience of customer facing sales or account management is essential
• Willingness and ability to travel is essential.
• A strong interpersonal skill with the ability to deal with all levels of the business hierarchy is essential.
• Strong team working experience and skills are essential.
• Strong IT skills, most notably Excel, are important.
• Strong oral and written communication skills in English and Norwegian are essential